Salon Concierge

For nail salons

Never stop a set to answer your phone again.

Your hands are busy. Your customers still want an answer in a minute, not an hour. Salon Concierge answers them from your number, books real openings, and remembers who they are.

Book a 15-minute demoHow it works

The texts you get

It knows the difference between a fill and a full set.

Gel, dip, acrylic, gel-x, fills, removals, simple art and detailed art, classic and gel pedicures. Each with its own time and price, each matched to a tech who does it.

Two friends at once, when two techs are free.

A design photo goes to the tech. She confirms the art price.

Late customers handled without a word from you.

Knows your regulars

“Same as last time?” actually works.

It recognizes the number, remembers the tech, the service, the color, and the shape, and offers the usual before the customer has to spell it out. New preferences it hears get remembered for next time.

MT

Maya T

Regular since March · (858) 555-0147

Usual
Gel fill with Linh
Shape and color
Almond · OPI Funny Bunny
Comes in
About every 3 weeks, Saturdays
Last visit
Sat Sep 27 · Gel fill · Linh
Note
Sensitive cuticles, go easy

What the assistant reads before every reply. Built from your contacts, your calendar, and past texts.

Google Calendar

Real openings. Right tech. Right length.

One calendar per technician. The assistant knows a gel manicure takes 45 minutes and a full set takes 75, who does full sets and who doesn’t, and that a manicure and pedicure can run side by side. It offers only what is actually open, then books it.

  • Reschedules and cancellations handled in the same conversation.
  • Nothing changes on the calendar until the customer says yes.
  • Every change is verified after it saves.
  • Works with the Google Calendar you have, or one we set up for you.

The Saturday rush

The phone rings most when every chair is full. Those are the calls that go to voicemail today and the texts that go unanswered until Monday. Now they get booked.

Walk-in or appointment?

It knows your hours, how busy the day looks, and whether there is room for a classic pedicure at 5:30. It answers honestly instead of “come on by and see.”

One price, every time

Customers who are quoted one price on the phone and charged another leave reviews about it. The assistant quotes your menu, the same way, every time.

Setup

What we need from you: one conversation.

  1. 1Your menu with prices and how long each service takes
  2. 2Your hours and holidays
  3. 3Your techs and what each one does
  4. 4Your policies: deposits for groups, late notice, kids, payment
  5. 5Your Google Calendar, or we start one for you
  6. 6A few of your past texts, so it learns how you talk

Then it goes live under your supervision and learns from you. Tell it what you would have said and it adjusts. Most salons have it dialed in within a day or two.

15-minute demo

See it answer your salon’s texts.

Tell us a little about your salon. We reply within one business day and set up a short walkthrough on your phone or ours.

or email richard@getsalonconcierge.com